Introduction

Mobile Device Management (MDM) solution is an effective tool for managing the mobile devices of employees. It provides a centralized console that can be used to push approved apps, web pages, and configurations which helps in securing and regulating mobile devices. Due to the popularity and flexibility of employing mobile devices in the workplace, the MDM market is expected to grow at 7.86 billion USD in 2023 with a Compound Annual Growth Rate (CAGR) of 22.8%.  Since the use of digital devices continues to expand, the MDM solution has become extremely important now and, in the future, as well. This article explores the future prospects of MDM software which are discussed below.

Increased use of Artificial Intelligence and Machine Learning

The advancement and sophistication of ML and AI algorithms can assist enterprises in managing mobile devices in a more efficient manner. The fusion of these approaches with an MDM solution can yield positive results. It can help in improving the security posture of an organization by collecting and analyzing usage patterns. This analysis can help in the proactive detection of anomalies that eventually materialize security breaches. Likewise, the analysis of usage patterns can also help in predicting device downtime, crashes, or maintenance activities so that the IT team can fix those problems before it occurs. Moreover, ML and AI techniques are helpful in automating the remediation of device malfunctions or security threats. Such automated actions minimize response and downtime while maximizing the efficacy of remediation efforts. Another important application of AI and ML is optimization. It determines frequently used apps to improve performance, increase productivity, improve battery life, and reduce load time.

Improving employee experience

Nowadays, business organizations are moving towards mobility and employees are relying on mobile devices to perform their job responsibilities. To maximize employees’ productivity, organizations must make sure that workers have access to all the information, apps, and resources required to perform duties from their devices. It should provide a seamless experience to personnel using different platforms and Operating Systems (OS). Moreover, AI and ML help in personalization by analyzing usage patterns, behavior, and preferences. It customizes and recommends configurations, applications, and settings according to the requirements of employees. This eventually increases the productivity of employees and reduces frustration.

Shift towards a cloud-based solution

Due to the numerous advantages of cloud computing, organizations are now moving towards cloud-powered Mobile Device Management (MDM) solutions and it is anticipated to go on in the future. Such MDM software provides various advantages including effective management, flexibility, and scalability. Using an MDM solution, administrators can easily push apps, install updates, and adjust configurations from a remote location. Likewise, with a cloud-based solution, remote troubleshooting and technical support are easy to provide.

Zero-trust security models

The zero-trust security model is a data security scheme in which all the devices either within or outside the parameter must not be trusted by default and should be verified through several security checks to ensure optimum protection. The MDM software implements this approach by implanting access control mechanisms, authentication approaches, and continuous monitoring and this trend continues to grow in the future as well.