Outsourced MDM & Remote Work: Third-Party Device Management

whitelabel mdm solution

Today’s workplaces aren’t just offices anymore. Teams work from home, different cities, or even countries. While this flexibility helps businesses grow, it also makes managing phones, tablets, and laptops harder. A strong MDM tool is now a must-have. A whitelabel MDM (customized with your brand) adds extra value. Choosing between cloud-based or on-premise MDM is also important.

Why Distributed Teams Need MDM

Employees use smartphones and laptops to work anywhere, which boosts productivity. But personal or company devices used outside the office can lead to data leaks, hacking, or lost devices. MDM helps by letting IT teams:

  • Set security rules: Require strong passwords, encrypt data, and control who can access files.
  • Fix devices remotely: Set up email, Wi-Fi, or VPN without touching the device.
  • Install apps safely: Add approved apps to all devices and block risky ones.
  • Find lost devices: Track a device’s location and erase data if stolen.
  • Check usage: Monitor data, apps, or battery life to spot problems.
  • Help remotely: Solve tech issues without needing the device physically.

Without MDM, companies risk data breaches, legal fines, or losing customer trust.

Why Pick a Whitelabel MDM Solution?

A whitelabel MDM lets you rebrand a ready-made tool with your logo and colors. Benefits include:

  • Your brand everywhere: Employees and clients see your logo, not a generic tool.
  • Custom features: Adjust the tool to fit your workflow (e.g., add extra security steps).
  • New services: Sell the MDM to clients as part of your offerings (e.g., IT packages).
  • Beat competitors: Stand out by offering a tool that looks and feels like yours.
  • Keep customers happy: A smooth, branded experience builds loyalty.
  • Save money: Avoid building an MDM from scratch.
  • Launch faster: Start using it quickly—no waiting for development.
  • Grow easily: Add more devices or features as your business expands.

Top MDM Features for Remote Teams

  • Remote control: Manage devices from one dashboard, no matter where they are.
  • App control: Install work apps and block unsafe ones (like social media).
  • Security rules: Force strong passwords, encryption, and location limits.
  • Stop data leaks: Block employees from sending work files to personal apps.
  • Lock or erase: Wipe data from lost devices or lock them instantly.
  • Track location: See where devices are and get alerts if they leave safe zones.
  • Block threats: Stop viruses, fake links, or unsafe Wi-Fi connections.
  • BYOD support: Keep work and personal data separate on employee devices.
  • Reports: Create summaries of device usage, risks, or policy violations.
  • Works with other tools: Connect MDM to existing systems (e.g., company logins).

Cloud vs. On-Premise MDM: Which is Better for You?

Let’s break down the differences between cloud and on-premise MDM in plain terms. Both have pros and cons, your choice depends on your budget, team size, and how much control you need.

Cloud-Based MDM

Think of it as renting a tool instead of buying it.

Good Stuff:

  • Cheaper to start: You pay a monthly/yearly fee (like Netflix), so you don’t need to buy expensive servers or hire extra IT staff.
  • Fast setup: Get it running in hours or days. No waiting weeks to install hardware.
  • Grows with you: Add 10 devices or 10,000 devices easily—no need to buy new equipment.
  • Updates itself: The MDM provider handles security patches and new features. You don’t have to lift a finger.
  • Work from anywhere: Manage devices using a web browser, perfect for remote IT teams or hybrid offices.

The Not-So-Good Stuff:

  • Costs add up: Over time, subscription fees might cost more than buying an on-premise system.
  • Security worries: If you handle super-sensitive data (like hospitals or banks), storing it in the cloud might make you nervous.
  • Less flexible: You can’t tweak the core system as much as on-premise. You’re stuck with what the provider offers.

On-Premise MDM

This is like owning a toolbox and keeping it in your garage.

The Good Stuff:

  • Total control: You own the servers and decide exactly where data is stored. Great for strict privacy laws (like government work).
  • Customize everything: Change the MDM to fit your needs—add special features, connect to old systems, or tweak user access.
  • No vendor drama: You don’t depend on a third party. If the internet goes down, your MDM still works.

The Not-So-Good Stuff:

  • Expensive upfront: Buying servers, licenses, and hiring IT experts costs a lot upfront.
  • Slow to start: Setting up takes weeks or months. You’ll need patience (and coffee).
  • Hard to grow: Adding more devices? Buy more servers and spend hours configuring them.
  • You’re the maintenance crew: Your IT team handles updates, backups, and fixing bugs. No help from the provider.

Which Should You Pick?

Go Cloud If:

  • You’re a small business, startup, or don’t have a big IT team.
  • You want to save money now and get started fast.
  • You’re okay with less customization.

Go On-Premise If:

  • You work with top-secret data (like healthcare, finance, or government).
  • You need full control and love customizing tools.
  • You’ve got the budget and IT staff to handle it.

Mix Both (Hybrid):

  • Store super-sensitive data on your own servers (on-premise) and use the cloud for everyday tasks (like app updates).
  • Example: A hospital keeps patient records on-premise but uses the cloud to manage staff tablets.

Still Unsure? Ask Yourself:

  • How tight is your budget? Cloud = lower startup costs. On-premise = bigger upfront investment.
  • How fast do you need it? Cloud = ready tomorrow. On-premise = ready next month.
  • How picky are your security rules? On-premise = total control. Cloud = trust the provider.
  • Will you grow quickly? Cloud scales easier. On-premise needs more hardware.

No right or wrong answer—just what works for your team!

How to Set Up Your Whitelabel MDM Solution (Without the Headache)

Here’s a no-nonsense guide to rolling out your MDM smoothly. Keep it simple, keep it safe!

Know What You’re Solving

Start by asking: What’s bugging us?

  • Are personal devices (BYOD) causing security leaks?
  • Are you failing compliance checks?

Set clear goals, like “Cut data breaches by 30% this year” or “Get all devices compliant by Q4.”

Write a “Device Rulebook”

Create simple rules everyone can follow:

  • Which apps are allowed? (Slack? Zoom? TikTok?)
  • How to access work files safely.
  • What happens if someone breaks the rules (e.g., losing device access).

Make Signing Up Super Secure

When employees enroll devices:

  • Use two-step login (like a password + text code).
  • Automate the process so it’s quick—no IT tickets needed.

Lock Down High-Risk Stuff

Not all users or devices are the same:

  • Boss’s phone? Add extra security layers.
  • iPhones vs. Androids? Adjust settings for each.

Keep Apps on a Leash

Apps can be sneaky. Stay on top of them:

  • Delete old/unused apps (they’re hacker bait).
  • Block risky apps (like random file-sharing tools).

Check for Trouble Weekly

Set a calendar reminder to:

  • Hunt for weak passwords (like “password123”).
  • Look for outdated software (update those phones!).
  • Spot weird settings (e.g., someone turned off encryption).

Train Everyone (Yes, Everyone)

  • Teach employees: “Don’t click sketchy links!” and “Lock your phone!”
  • Train IT to use the MDM dashboard like pros (no guessing games).

Update Like You Mean It

Hackers don’t sleep. Neither should your MDM:

  • Every 3 months, tweak rules to block new threats.
  • Add cool new tools (like AI that spots phishing attacks).

Test Drive Before Going All-In

Try the MDM with a small group first:

  • Fix bugs (e.g., “Why can’t Sarah’s tablet connect?”).
  • Ask testers: “Was this annoying or easy?”

Talk to Your Team (Seriously)

Don’t surprise people! Explain:

  • “This protects YOUR data too.”
  • “We’re not spying—just keeping everyone safe.”
  • Answer questions upfront to avoid gossip or panic.

What’s Next for MDM?

  • Manage all devices: Use one tool for phones, laptops, and IoT gadgets.
  • AI tools: Automate fixes for issues or predict security risks.
  • Stricter security: Assume no device is safe—check access constantly.
  • 5G challenges: Faster networks mean more data to protect.
  • Better user experience: Make MDM tools easier for employees to use.

Also read: MDM EMM UEM - What’s Best for Your Organization


A whitelabel MDM helps secure devices in remote teams while keeping your brand visible. Choose cloud for flexibility or on-premise for control. Follow best practices like training, testing, and clear MDM policies to keep devices safe. Stay updated on trends to protect your team long-term.